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Privacy Policy

Last updated: 6/2/2025

Your Privacy Matters

Delegate is committed to protecting your privacy and being transparent about how we handle your data. This policy complies with GDPR and other privacy laws to ensure your rights are protected.

1. Information We Collect

Information You Provide Directly

  • • Email address (for account creation and authentication)
  • • Files and documents you upload to the service
  • • Prompts, instructions, and queries you provide to our AI system
  • • Usage preferences, settings, and customizations
  • • Support requests and communications with our team
  • • Payment information (processed by Lemon Squeezy, not stored by us)

Information We Collect Automatically

  • • Usage analytics and workflow completion statistics
  • • Performance metrics (execution time, success/failure rates)
  • • Device information (browser type, operating system)
  • • IP address and general geographic location
  • • Session data and authentication tokens
  • • Error logs and diagnostic information
  • • Cookies and similar tracking technologies

2. Legal Basis for Processing (GDPR)

We process your personal data only when we have a lawful basis to do so under GDPR Article 6.

Contract Performance

Processing necessary to provide the service you've subscribed to and fulfill our contractual obligations.

Legitimate Interest

Improving service quality, security monitoring, fraud prevention, and analyzing usage patterns.

Your Consent

Optional features like marketing communications, advanced analytics, and personalization features.

Legal Compliance

Meeting legal obligations including tax requirements, law enforcement requests, and regulatory compliance.

3. How We Use Your Information

Data Minimization: We only use your data for specific, legitimate purposes and don't process more than necessary.

  • • Service Delivery: Providing core AI automation and code execution features
  • • Account Management: Managing your subscription, billing, and user preferences
  • • AI Processing: Generating responses to your prompts and processing uploaded files
  • • Communication: Sending service updates, support responses, and account notifications
  • • Security & Fraud Prevention: Protecting against abuse, unauthorized access, and malicious activity
  • • Service Improvement: Analytics to enhance performance, features, and user experience
  • • Legal Compliance: Meeting regulatory requirements and responding to legal requests
  • • Business Operations: Financial reporting, customer support, and administrative tasks

4. Data Sharing and Third-Party Services

No Data Sales: We never sell your personal data to third parties or use it for advertising.

Essential Service Providers

  • • Firebase/Google Cloud: Authentication, database, and hosting infrastructure
  • • OpenAI: AI model processing (subject to their data use policies)
  • • Lemon Squeezy: Payment processing and subscription management
  • • Sentry: Error monitoring and performance tracking

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights, users' safety, or investigate fraud. We will notify you unless legally prohibited.

Business Transfers

In case of merger, acquisition, or sale, user data may be transferred. You will be notified of any ownership changes and your options regarding your data.

5. Data Security & Protection

  • • Encryption: All data encrypted in transit (HTTPS/TLS) and at rest (AES-256)
  • • Access Controls: Principle of least privilege with role-based access
  • • Infrastructure Security: Google Cloud Platform's enterprise-grade security
  • • Regular Audits: Security assessments and vulnerability scanning
  • • Incident Response: Documented procedures for security breaches
  • • Employee Training: Regular security awareness and data protection training

6. Data Retention

Account & Profile Data

Retained for the duration of your subscription plus 30 days for account recovery. Deleted permanently upon account termination unless legal retention required.

Usage & Analytics Data

Aggregated usage statistics retained for up to 2 years for service improvement. Personal identifiers removed after 6 months.

Uploaded Files & Content

Processed locally in your browser when possible. Server-stored content deleted within 24 hours unless you save it to your account.

7. Your Rights Under GDPR

As a data subject under GDPR, you have comprehensive rights regarding your personal data. We will respond to rights requests within 30 days.

Access & Portability

  • • Request copies of your data
  • • Export data in machine-readable format
  • • Transfer data to another service

Control & Correction

  • • Correct inaccurate information
  • • Restrict or object to processing
  • • Withdraw consent at any time

Deletion Rights

  • • Right to erasure ("right to be forgotten")
  • • Account and data deletion
  • • Exceptions for legal obligations

Legal Remedies

  • • File complaints with DPA
  • • Seek judicial remedies
  • • Compensation for damages

8. Special Considerations

Children's Privacy (Under 16)

Our service is not intended for children under 16. We do not knowingly collect data from minors. If you believe a child has provided information, contact us immediately for deletion.

International Data Transfers

Data may be processed in the US and other countries. We ensure adequate protection through standard contractual clauses and adequacy decisions where available.

Cookies & Tracking

We use essential cookies for service functionality and optional analytics cookies. Manage preferences through our cookie consent banner or browser settings.

9. Changes to This Policy

We may update this policy to reflect legal requirements or service changes. Material changes will be communicated via email and in-app notifications. Continued use constitutes acceptance of updated terms. Previous versions available upon request.

10. Contact & Data Protection Officer

Privacy Questions: privacy@delegatewith.me

Data Subject Rights: privacy@delegatewith.me

General Support: hello@delegatewith.me

EU Representative: Available upon request for EU residents

This privacy policy is designed to be transparent about our data practices and protect your rights. We regularly review and update our practices to maintain the highest privacy standards.